Online Repeat Prescription Requests

Patient Online Access Issues – Important

Please be aware that if you use the Patient Access service to order medication there has been an update which is causing issues:

Please use the user number to log in and DO NOT create a log in using your email address as this is causing problems if we don’t have your email address in our clinical system.

The new Patient Access website provides the option to nominate a pharmacy when ordering medication. Unfortunately it is not possible to nominate our dispensary as your preferred choice; however there is an option to skip the nomination, which will allow you to continue placing your request.

Patients who use our dispensary do not need to nominate a pharmacy. We have fed back to the provider of the website to let them know that this is causing our patients problems and we hope that they will take action to resolve this issue.

If you are a patient aged 16 years or over, you can now order your repeat prescription using our internet booking service.  Once registered for the internet service you can also book a routine appointment with your GP.

If you haven’t registered yet you will need to visit our reception desk to sign up for the service. You will need to do this yourself in person and bring with you some form of ID such as photo driving licence or passport.

Click the purple tile on the right of the screen to register.